GP:50 warrants its products to the original purchaser against defects in materials and workmanship for one (1) year from the date of sale from the factory, as indicated in its shipping documents.
This warranty applies only if the product has not been subjected to abuse, neglect, accidents, incorrect wiring (not provided by GP:50), improper installation or servicing, or use contrary to GP:50’s instructions. Any repairs or alterations must be performed by GP:50 or its authorized service agencies. The serial number must remain intact and unaltered. GP:50 must be notified and approve any returns, which must be sent prepaid.
GP:50 is not responsible for damages, losses, or injuries arising from the failure or malfunction of its transmitters, whether due to improper installation, misuse, or unforeseen events. Third-party or end user installers are solely responsible for ensuring proper backups, fail-safes, and precautions are put in place to avoid damage or a hazardous condition. Acceptance of the product acknowledges that its use does not guarantee a 100% fail-proof product. Users should implement all recommended safety measures and redundancy systems to mitigate potential damages in case of product failure. By accepting the product and this order, you agree to these terms.
For repairs or returns, complete an RMA form here.
Email Us or call (877) 774-4751 or (716) 773-9300 (Outside US)
or find your local GP:50 Sales Representative using the links below.
