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Join the GP:50 TeamService Coordinator

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Job Posted: Feb 19, 2024
Job Location:GP:50 Grand Island
Job Department:Facilities
Job Level: Experienced
Shift:First Shift
Annual Salary:$45,760-$52,000
Position Type:Full Time - Regular
Travel:5%

Job Position: Service Coordinator

Position Summary

The Service Coordinator, under general supervision, coordinates all customer repair activity.

Key Responsibilities

Job Responsibilities

• Interfaces with customers and assigns RMA numbers as necessary and all applicable data entry required
• Interfaces with repair technicians to determine failure mode/analysis and pricing for repairs
• Manages all paperwork and order entry required for entire repair process
• Manages the repair database
• Researches and reports on failure trends

Needed Skills

• Possess good organizational, analytical, interpersonal, and communications skills
• Possess data processing, mathematical, and technical skills

TYPICAL MENTAL DEMANDS:

Must be able to analyze failures for trends, research and compile customer history, and choose the most effective course of action in order to satisfy customers’ requests within company policy guidelines.

Qualifications

• Associate’s Degree or applicable technical experience.  Two to four years in a related technical environment.

 

EOE/AA Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

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